Privacy Policy - Rio Master Games

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use any of our mobile games, applications, or related services ("Service"), and explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

Definitions

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means any entity controlling, controlled by, or under common control with us.

Company ("we," "us," or "our") refers to Rio Master Games DMCC.

Country refers to: United Arab Emirates.

Device means any device that can access the Service (e.g., mobile phone, tablet, or computer).

Personal Data means any information that identifies or can identify an individual.

Service refers to any mobile game, mobile application, or related service we operate.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Usage Data means data collected automatically, such as device information or gameplay activity.

You means the individual using the Service, or the company/legal entity on whose behalf the individual uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Device identifiers
Game progress or account details
Contact information (only if voluntarily provided, e.g., support requests)

Usage Data

Usage Data is collected automatically when using the Service. This may include:

IP address
Device type and operating system
Mobile device identifiers
Browser type
App version
Pages/features used
Time spent in-game
Gameplay interactions

This information helps us improve stability, performance, and user experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain the Service, including monitoring its usage.
To manage your Account, if applicable.
For contract performance, including purchases or agreements made through the Service.
To contact you regarding updates or important notices.
To provide news, offers, or information about similar services unless you opt out.
To manage your requests, such as customer support.
For business transfers, including mergers or acquisitions.
For analytics, usage trends, and performance improvements.
For any other purpose with your consent.

Sharing Your Personal Data

We may share your information in the following situations:

With Service Providers to support, analyze, or improve the Service.
For business transfers during mergers or acquisitions.
With Affiliates, provided they honor this Privacy Policy.
With business partners to offer certain promotions or services.
With other users, if you choose to share information publicly.
With your consent, for any other reason required.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes stated in this Policy. Usage Data may be retained for internal analysis or as required by law.

Transfer of Your Personal Data

Your information may be transferred to and processed in locations outside your jurisdiction where data protection laws differ. We ensure appropriate safeguards are in place to protect your data.

Delete Your Personal Data

You may request to delete your Personal Data at any time.

You can:

Delete information via in-app settings (if available)
Request deletion by contacting us at info@riomaster.com

Some data may be retained when required by law.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger or acquisition, your data may be transferred.

Law Enforcement

We may disclose your data to comply with legal obligations.

Other Legal Requirements

We may disclose your data to:

Comply with legal obligations
Protect our rights and property
Prevent wrongdoing
Protect public safety
Defend against legal liability

Security of Your Personal Data

While we use commercially acceptable means to protect your data, no electronic storage method is fully secure. We cannot guarantee absolute security.

Children's Privacy

Our Service does not target users under the age of 13. We do not knowingly collect data from children under 13. If you believe such data was provided, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy policies.

Changes to This Privacy Policy

We may update this Policy from time to time. Changes become effective when posted on this page. You are advised to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 info@riomaster.com